Customer Experience Benchmark Report 2023

Analyst Report, Consumer Report

Project: This report, created in partnership with analyst firm Farrell Insights, translated complex, raw data into clear, actionable insights for businesses. It analyzed industry trends, AI adoption, and market impact, providing executives with a strategic roadmap.

Role: Collaborated with analysts to extract key findings, and crafted a compelling narrative that made technical insights accessible. Ensured clarity and engagement while maintaining analytical depth.

Client

Kore.ai

DELIVERABLES

Analyst Report (34 Pages)

Year

2023

Role

Content Manager

View the report here.